Moderate Risk / Inspect First NHTSA Record ID #2020-mazda-cx-5

2020 Mazda CX-5 Problems & Recalls

Comprehensive defect analysis based on official US Federal safety databases.

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Defect Risk Score
32 / 100
Exercise Caution
Owner Complaints
108
Filed with NHTSA
Safety Recalls
0
Free Dealer Fixes
Incidents Reported
10
10 Crashes • 0 Fires
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2020 Mazda CX-5 Top Failure Categories

Distribution of driver complaints across vehicle components according to federal taxonomy.

Electrical System 27.8%
30 reported failures
Unknown Or Other 17.6%
19 reported failures
Engine & Cooling 11.1%
12 reported failures
Braking System 8.3%
9 reported failures
Powertrain & Transmission 7.4%
8 reported failures
Body & Structure 5.6%
6 reported failures
🚨 Official Federal Campaigns

Official Safety Recalls for 2020 Mazda CX-5 (0)

Dealer Repairs are 100% Free
No official safety recall campaigns on record for this specific model year.
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🗣️ Real Driver Reports

Verified NHTSA Owner Complaints

Excerpts of actual incident reports submitted to the federal Office of Defects Investigation (ODI).

ODI #11773545 • Electrical System 10/25/2026

"Car stalls and 3 warning lights flash on the dashboard- “front radar sensor system malfunction”, “forward smart city brake support malfunction”, “smart brake system malfunction” and check engine light turns on. Car still drives but gas pedal and brake pedal don’t seem to work as well. Have to pull over, turn engine off and restart. Check engine lig..."

ODI #11767211 • Vehicle Speed Control 09/27/2026

"When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median. The car directly in front of my car was moved several feet. My air bag deployed."

ODI #11756022 • Unknown Or Other 08/10/2026

"I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes the radio from FM to AM, changes the time zone, drops..."

ODI #11745274 • Engine & Cooling 06/19/2026

"Cylinder Head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. They have an extended warranty for the turbo engine but not for the standard engine. Looking through online forums, there are hundreds of not thousands of these issues for this model year and engine. Maz..."

ODI #11743236 • Electrical System 06/10/2026

"The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches. It actively hijacks the vehicle's computer system and cuts out my Apple CarPlay connection during t..."